Our online English school has a comprehensive refund policy to ensure customer satisfaction. We understand that circumstances may change, so we offer both full and partial refunds based on specific conditions. If a student wishes to cancel their enrollment and request a full refund, this can only be done up to 7 days prior to the lessons starting. For partial refunds, we consider individual cases and the reasons behind the cancellation. Our aim is to be fair and reasonable, taking into account any unforeseen circumstances that may arise. Refunds are issued within a designated time frame, and we offer multiple methods of refund payment to accommodate our students' preferences. Please refer to our refund policy for detailed information on the conditions, time frames, and methods of issuing refunds.

Disclaimer: We would like to emphasise that our teaching methods are designed to help students improve their English skills and achieve their desired goals. However, it is important to note that a student's performance cannot be solely attributed to what has been taught in our classes. Each student is responsible for their own aptitude and individual learning process. While we provide a supportive and conducive learning environment, we cannot guarantee specific outcomes or results. We encourage students to actively engage in the learning process, practice regularly, and seek additional resources if needed. Our aim is to equip students with the necessary tools and guidance to enhance their English proficiency, but ultimately, the level of success achieved will depend on the student's commitment and effort.

In all instances please contact admin@teacherfloenglish.com